Activation
Single point of contact, triage call within one hour of engagement. Available as a retainer or on-demand response.
- Retainer
- On-demand
Breach or suspected compromise? A senior responder on the line fast — contain, investigate, and recover, without a six-figure retainer commitment. Available as a standing retainer or activated on demand when an alert turns into a confirmed compromise.
During an active incident, decisions made in the first hours shape the outcome. ShadowCore’s incident response service joins the engagement quickly, stabilizes the environment, and runs a coordinated containment and investigation workflow that preserves evidence while reducing business impact.
Engagements cover endpoint, identity, network, cloud, and SaaS estates, with forensic timeline reconstruction, indicator extraction, and root-cause analysis. Containment actions are agreed with your team rather than imposed, so business-critical systems stay protected even while attacker access is removed and persistence is rooted out.
Post-incident, the engagement closes with a structured handover: a written incident report suitable for executives and regulators, IOCs and detection rules for your SOC, and a hardening plan that improves resilience against the same attack path. Retainer clients receive faster activation, preserved context across engagements, and pre-agreed rules of engagement.
Single point of contact, triage call within one hour of engagement. Available as a retainer or on-demand response.
Cloud workloads, endpoints, network traffic, identity, and SaaS — investigation scoped to the affected estate, not pre-fixed templates.
Guided containment to stop active damage, forensic timeline reconstruction, root-cause identification, and attacker-action mapping.
IoCs, executive incident report, technical findings, recovery checklist, and post-incident hardening plan — handed off in a usable format.
Practical incident handling from first alert through recovery.
Initial severity assessment, evidence preservation, stakeholder alignment, and immediate containment planning.
Guided response actions to isolate compromised systems, remove persistence, and reduce blast radius.
Timeline reconstruction, log analysis, endpoint evidence review, and root-cause identification.
Mapping observed behavior to tactics, techniques, infrastructure, and likely adversary objectives.
Hardening actions, credential reset plans, monitoring recommendations, and return-to-service validation.
Clear incident summaries, impact assessment, evidence-backed conclusions, and follow-up remediation roadmap.
A structured process for containment, investigation, and business recovery.
Collect incident context, affected assets, available logs, and business constraints.
Assess severity, active risk, scope, and the first containment decisions.
Stabilize the environment while preserving evidence for investigation.
Build a timeline, identify root cause, and document attacker actions.
Support remediation, monitoring, executive reporting, and lessons learned.
Continuous monitoring that escalates validated incidents into the IR workflow without losing context.
Post-incident hardening of your AWS environment to close the gaps the attacker used.
Validate that the gaps surfaced during a real incident no longer allow the same attack path.